Terms & Conditions
www.styletrendrepeat.co.za (“the Site”) enables registered users to shop online for international and local brands of clothing, shoes and accessories (“the Products”).
Although visitors to the Site (“Users” or “you”) will be able to browse the Site and all Products on offer, only those Users who register online for the use of the site (“Registered User” or “you”) will be able to make purchases.
2 LEGALLY BINDING CONTRACT
All Users, including Registered User and those Registered User who purchase any products on the Site (“Purchasers”) are bound by these terms and conditions (“T&C”) and by browsing or using the Site in any way, you hereby acknowledge that you have read and accepted these T&C.
If you do not agree to these T&C, do not register with or continue to use the Site. Your registration and/or continued use of the Site will constitute acceptance of the T&C, unmodified by you.
3 WHO YOU ARE CONTRACTING WITH
The Site (www.styletrendrepeat.co.za) is owned and operated by Jermar Investments (Pty) Ltd, registration number, reg nr 2014/263655/07 vat no. 4740270972 a company incorporated in the Republic of South Africa (hereinafter referred to as “Jermar Investments”).
4 PRODUCTS & AVAILABILITY
Please note that stocks of all Products on offer are limited.
Style Trend Repeat shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Style Trend Repeat be unable to fulfill any Order placed by you at the advertised price due to stock having sold out, Style Trend Repeat will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Style Trend Repeat Returns Policy
5 PURCHASING PRODUCTS
As a Member, the Site will enable you to place electronic orders (“Order”) for one or more Products offered, for so long as such Products are still available and have not sold out.
A purchase agreement between you and Style Trend Repeat (“Purchase”) only comes into effect if you electronically submit a properly completed Order for one or more Products in your shopping basket AND payment is either authorized or received by Style Trend Repeat into its bank account, subject to stock of the Product concerned being available.
Products cannot be reserved for later purchase, and placing a Product in your shopping basket without completing the purchase does not constitute an Order for, or a Purchase of such Product. Consequently, prior to actual Purchase, Style Trend Repeat may remove any Product from your shopping basket if stock of the Product is no longer available, or if 30 minutes has elapsed, and you cannot hold Style Trend Repeat liable if any Product is not available when you attempt to complete the Purchase at a later stage.
The invoice in respect of your Purchase will be available online in the “My Account” section of the Site. A copy of such invoice will also be included with the Product when delivered; unless you have indicated that the Product is a gift (as aforesaid) in which case a gift delivery slip will be included with the Product instead.
6 TERMINATION OF PURCHASES & CANCELLATION OF ORDER
6.1 By Style Trend Repeat: Style Trend Repeat reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any Order and/or to cancel any Purchase, in whole or in part, on notice to you. Style Trend Repeat shall only be liable to refund monies already paid by you in respect of the cancelled portion of the Order (see Style Trend Repeat’s Returns Policy in this regard).
By You: You are entitled to cancel any Order/s or Purchase/s as provided for in the Returns Policy.
If Any order is Cancelled before the Delivery Period has lapsed will be charged a 25% cancelation fee.
6.2 Please note that all goods bought on the FashionHub.co.za website will only be returnable via Style Trend Repeat (both through our approved courier partners and at our premises, during working hours). No returns will be accepted, alternations made, manufacturing defaults correct or exchanges offered at any of the store chains, independent stores or boutique stores who sell on Style Trend Repeat.co.za
7 AMOUNTS PAYABLE BY YOU
The price of each Product is displayed with the Product listing. In the event of a sale or special offer, the discounted price is displayed.
7.2 Delivery Charges
Delivery is free of charge for products over R500.You will in any event be informed of any delivery charges prior to the finalization of your Order. Any products under R500 have a delivery fee of R40 within South Africa
Style Trend Repeat shall take all reasonable efforts to accurately indicate Purchase Prices and delivery charges. However, should Products be erroneously offered at incorrect Purchase Prices and/or delivery charges, Style Trend Repeat will not be obliged to sell Products at such incorrect Purchase Prices and/or delivery charges and shall only be liable to refund monies paid should you not wish to proceed with the Purchase at the correct Purchase Price and/or delivery charge.
8 PAYMENT VIA PAYFAST
Purchases may currently be paid for by credit cards via Payfast.
At the time of placing the Order, the transaction details are presented to the bank and an authorization is obtained for the amount of the Order. If such authorization is not obtained, the Order will be cancelled. If authorization is obtained, payment is usually immediate.
You warrant that you are fully authorized to use the credit card supplied for purposes of paying for your Order and that this credit card has sufficient available funds to cover all of the costs incurred as a result of using the Services.
9.1 Place of delivery
Style Trend Repeat only delivers Products within the Republic of South Africa.
As Purchaser, you will be able to specify the place of delivery within South Africa, and the contact number(s) to be used in relation to the delivery, for each Order when you place such Order.
Products will be delivered to the delivery address specified by you during the Order process and if nobody is at the address when the delivery is made, our courier will contact the mobile number you provided to us in the relevant Order and/or a notice of attempted delivery may be put through the letterbox. Our courier will attempt re-delivery one more time thereafter, but if delivery is again unsuccessful, it will be your responsibility to contact the courier company to either arrange that you collect the package from the courier’s nearest depot or to agree upon a new delivery date with the courier. If you have not contacted the courier within a reasonable time, then the package will be sent back to Style Trend Repeat who will contact you via email to arrange a possible re-delivery at your expense. If attempted contact is unsuccessful within a reasonable period of time, Style Trend Repeat will merely refund you.
9.2 Delivery time and delays
Unless otherwise stated to you prior to placing the Order to final confirmation thereof, the estimated shipping time for an order is between 10 and 14 working days from the date of your purchase.
Style Trend Repeat may also notify you of the dispatch of your Order via email (to the email address we have on record for you) summarizing the Products sent.
9.3 Partial Delivery
You will be informed of the partial delivery of an Order by e-mail. A second e-mail will be sent informing you of the delivery of the other Products ordered, if applicable.
In the event of a partial delivery, there will be a delivery note in the package summarizing the Products which can be found inside it.
9.4 Delivery Made
Each delivery is deemed to have been made once the Product has been handed over to an individual at your chosen delivery address, including when this is done by the courier, as recorded in the tracking system used by the courier.
It is your responsibility as Purchaser, to ensure that you or your intended gift recipient (if applicable) check the package upon arrival and make any reservations and claims which might appear to be justified, or even to refuse the package, if it is likely to have been opened or if it shows clear traces of damage. The aforesaid reservations and claims must be sent to the courier by registered letter (with acknowledgement of receipt) and a copy must simultaneously be sent to Style Trend Repeat .
9.5 Lost Packages
If neither the depot nor the tracking system (in the “My Delivery” section) show any trace of the package, you must then get in touch with Style Trend Repeat by way of email to firstname.lastname@example.org or by contacting the Call Centre at 0724079674
If the package is found it will then be sent to the specified delivery address, following the normal procedure as set out in this clause 9 (ie delivery of the package or notice of attempted delivery).
If the package is declared to be lost, Style Trend Repeat will notify the Purchaser and refund the Purchaser for the lost package (both the Product purchase price and any delivery charges).
As a Member, the site enables you to place electronic Pre-Orders for all products offered.
You are liable for all Pre-Order payments in advance – ie. you will be required to make payment at the time of placing the Pre-Order.
Your items’ expected shipping date will be included in the information at the bottom of the details tab once you’ve placed your Pre-Order.
In the unlikely event that a supplier’s product delivery is delayed, our contact centre will keep you informed.
All products need to be returned within 7 (working) days of receipt. Please refer to The Returns Policy, which regulates your rights in this regard.
10 DEFECTS, REFUNDS & RETURNS
Should you not be satisfied with any Product purchased by you by reason of a defect, incorrect choice of Product, or otherwise, you may, under certain circumstances, be entitled to either be credited, refunded or have the Product repaired or replaced, as the case may be. The Returns Policy regulates your rights in this regard.
11 SALES RECORDS
A full record of every Purchase and related transaction between you and Style Trend Repeat shall be maintained on the Site for a period of 12 months following the date of such Purchase or related transaction. You can view and print such record during the 12 month period, where after you are responsible for retaining your own record of the relevant sale or related transaction.3
12 VOUCHERS & COUPONS
Style Trend Repeat may make physical and/or electronic gift vouchers (“Vouchers”) and promotional vouchers/coupons (“Coupons”) available from time to time. Gift Vouchers may be made available for purchase on the Site, while Promotional Coupons may be available through the Site and/or third party websites, magazines and/or other media.
Vouchers and Coupons can only be redeemed while they are valid (their specified expiry dates being unable to be extended), on the Site towards the purchase of Products listed on the Site.
12.2 Gift Vouchers
Physical Gift Vouchers can be purchased and will be delivered in the same way that Products are, while electronic Gift Vouchers, once purchased, will be linked to your Style Trend Repeat account.
12.3 Promotional Coupons
Promotional Coupons are issued at Style Trend Repeat’s own discretion. Users do not have a right to Promotional Coupons and they cannot be earned.
Promotional Coupons are issued under specific terms and conditions regulating when and how they may be used. As a general rule, and unless specified otherwise on the specific Coupon itself –
• a Coupon can only be used with promotional offers on the Site;
• only one Coupon can be used per shopping basket; and
• the value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you. Please note the following exception in this regard: should the value of the Products in your shopping basket have qualified for ‘Free Delivery’, but after application of the Coupon to such basket, the remaining balance is less than the value required in order to qualify for Free Delivery, delivery costs in respect of such basket will be added and be payable by you
Promotional Coupons cannot be –
• used to purchase other Coupons or Vouchers;
• exchanged for cash; or
• transferred or assigned to any other person.
Any person that delivers or attempts to deliver any damaging code to this Site or attempts to gain unauthorised access to any page on this Site shall be prosecuted and civil damages shall be claimed in the event that Style Trend Repeat suffers any damage or loss.
You agree and warrant that your log-in name and password shall be used for your personal use only and not be disclosed to any third party.
You allow Style Trend Repeat to take all reasonable steps to ensure the integrity and security of the Site and back-office applications.
All credit card transactions are via Payfast. Style Trend Repeat does not access any confidential information about your means of payment, which is why you will be asked for your banking details each time you place an Order. Only Style Trend Repeats ’ banking partner from time to time, will access confidential information (such as your card number, validity date etc).
Save for Style Trend Repeat being liable to you –
• under the Consumer Protection Act 68 of 2008 (“CPA”) in relation to any Products sold by it to you via the Site; and
• under sections 43(5) and 43(6) of the ECT Act in relation to Style Trend Repeats’ payment systems not being sufficiently secure,
neither Style Trend Repeat nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Site or the Services or content provided from and through this Site. Furthermore, Style Trend Repeat makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this Site are free from errors or omissions or that the Service will be 100% uninterrupted and error free. You are encouraged to report any possible malfunctions and errors by way of email to email@example.com or by contacting the Call Centre at 0724079674.
Although the Products sold via the Site may be under warranty, the Site itself is supplied on an “as is” basis and has not been compiled or supplied to meet your individual requirements. It is your sole responsibility to satisfy yourself prior to accepting these T&C that the service available from and through this Site will meet your individual requirements and be compatible with your hardware and/or software.
Information, ideas and opinions expressed on this Site should not be regarded as professional advice or the official opinion of Style Trend Repeat and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Site.
15 GOVERNING LAW AND JURISDICTION
This Site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the ‘Disputes’ clause of these T&C. You and Style Trend Repeat submit to the non-exclusive jurisdiction of the South African courts.
Each and every provision of these T&C shall be deemed to be separate and severable from the remaining provisions of these T&C and if any of the provisions is found by any court of competent jurisdiction to be invalid and/or unenforceable then, notwithstanding such invalidity and/or unenforceability, the remaining provisions of these T&C shall be and remain of full force and effect.
Style Trend Repeat shall take all reasonable steps to protect your personal information. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Style Trend Repeat may electronically collect, store and use the following of your personal information:
• name and surname;
• birth date;
• country of residence;
• closest city;
• non-personal browsing habits and click patterns;
• e-mail address;
• IP address; and
• ID number / passport number.
Style Trend Repeat collects, stores and uses the above mentioned information for the following purposes:
• to greet you when you access the Site;
• to inform you of any changes to these T&C;
• to inform you of facts regarding purchases made by you, including relating to delivery of Products;
• subject to your consent, to inform you of other facts relating to your access and use of the Site;
• subject to your consent, to inform you about competitions and special offers from FashionHub and/or its partners / affiliates;
• to compile non-personal statistical information about browsing habits, click-patterns and access to the Site;
• to verify your identity when transacting with; Style Trend Repeat and
• to ensure that the Products are received by the addressee.
Information detailed above is collected either electronically by using cookies or is provided voluntarily by you. You may determine cookie use independently through your browser settings.
You may elect not to receive any communications from Style Trend Repeat and/or its partners / affiliates.
Style Trend Repeat- may collect, maintain, save, compile and share any information collected from you, subject to the following provisions:
Style Trend Repeat shall not disclose your personal information unless you consent thereto or unless require for the purposes of any legal process.
• Style Trend Repeat may compile, use and share any information that does not relate to any specific individual; and
• Style Trend Repeat owns and retains all rights to non-personal statistical information collected and compiled by.
Style Trend Repeat You acknowledge and agree that certain personal information (i.e. your full names, delivery address, email address, and contact number) will be disclosed to the courier company/ies used from time to time to enable delivery of Products Purchased to you.
17 CHANGES TO T&C
Style Trend Repeat may, in its sole discretion, change these T&C or any part thereof at any time.
If you are a registered Member, Style Trend Repeat will notify you of any such changes via email to the email address Style Trend Repeat has on record for you. You will then be responsible for reading the revised T&C and ensuring that you are satisfied therewith and if not so satisfied, you are entitled to terminate your registration with Style Trend Repeat.
If you are NOT a registered Member, Style Trend Repeat will not be able to notify you of any changes to these T&C and it will be your responsibility to visit the Site to see whether the T&C have been amended and ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from using the Site in any way.
Save for urgent or interim relief which may be granted by a competent court, in the event of any dispute of any nature whatsoever arising between you and Style Trend Repeat on any matter provided for in, or arising out of these T&C, and not resolved through the Customer Relations Department of, Style Trend Repeat then such a dispute may be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa. The expedited arbitration rules may be downloaded fromhttp://www.arbitration.co.za/downloads/expedited_rules.pdf.
19 ADDRESS FOR NOTICES
Style Trend Repeat chooses as its address for all purposes under these T&C, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the following address 7th Floor Mandela Rhodes Place Wale Street Cape Town 8000
20 TERM AND TERMINATION
These T&C shall commence from the date on which they are published on the Site and continue indefinitely, as amended by Style Trend Repeat from time to time (as described above), for so long as the Site exists and is operational, Style Trend Repeat being entitled to terminate these T&C and/or shut down the Site at any time subject to still processing any Purchases then already made.
If you fail to comply with your obligations under these T&C, including any incident involving the payment of the price of an Order, and you fail to remedy such failure within 5 Business Days of notice by Style Trend Repeat to do so, this may (in the sole discretion of Style Trend Repeat ) lead to suspension of your access to the Service, or even the closing of your account and access to the Site, according to the degree of seriousness of the action in question, without prejudice to any damages which Style Trend Repeat might seek.
21 COPYRIGHT & OTHER INTELLECTUAL PROPERTY
Any and all copyright subsisting in the Site, including these T&C, vests in Style Trend Repeat and all rights not expressly granted are reserved.
You may only download, view and print content from this Site for private and non-commercial purposes. To obtain permissions for the commercial use of any content on this Site please email us at firstname.lastname@example.org or contact the Call Centre 072407967
Style Trend Repeat cannot screen or edit all the content available from the Site and does not accept any liability for illegal, defamatory or obscene content. You are encouraged to inform Style Trend Repeat of any content that may be offensive or illegal.
All the content, trademarks and data on this Site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to Style Trend Repeat and as such are protected from infringement by local and international legislation and treaties.
22 ELECTRONIC COMMUNICATIONS
When you visit the Site or send e-mails to Style Trend Repeat, you consent to receiving communications from Style Trend Repeat electronically.
23 HYPERLINKS, FRAMING, SPIDERS AND CRAWLERS
No person, business or web site may link to any page on this Site without the prior written permission of Style Trend Repeat. Such permission could be obtained by contacting us by email at email@example.com or by contacting the Call Centre at 0724079674.
Hyperlinks provided on this Site to non- Style Trend Repeat sites are provided as is and Style Trend Repeat does not necessarily agree with, edit or sponsor the content on such web pages.
No person, business or web site may frame this site or any of the pages on this Site in any way whatsoever.
No person, business or web site may use any technology to search and gain any information from this Site without the prior written permission of Style Trend Repeat Such permission could be obtained by contacting us by email at firstname.lastname@example.org or by contacting the Call Centre at 0724079674
24 STYLE TREND REPEAT CORPORATE INFORMATION
The ECT Act states that when goods or services are offered by way of certain electronic transactions, the seller thereof must make certain information about it available to customers on websites where the goods or services are offered.
Style Trend Repeat’s information is as follows:
Full name: Jermar Investments (Pty) Ltd t/a Style Trend Repeat, registered in South Africa, registration number 2014/263655/07
Main business: online retailer
Official email address: email@example.com
PROATIA: The manual published in terms of section 51 of the Promotion of Access to Information Act No 2 of 2000 may be downloaded from http://www.naspers.co.za
Code of Conduct: not applicable